Stopping Nursing Home Abuse;
You Must Be Prepared To Act Immediately

By Staff Writer
fernandezfirm.com

Residents in nursing homes or assisted living facilities often say nothing directly to the staff. They may be afraid. They may be confused, or otherwise unable to communicate. Many think that they will not be believed and often family members ignore complaints believing that residents are exaggerating in a desperate attempt to go home. To prevent continued abuse and neglect, as guardian, family member, or friend you must carefully listen to the resident and be prepared to act.

1. Repeat any complaints to the administrator of the home or the director of nursing.
2. Names of staff, residents, visitors or anyone else who may have contributed to the abuse or neglect are vital. Obtain names, addresses and telephone numbers of witnesses, if available.
3. If an injury has occurred, take photographs of the injury to the resident and the scene where it occurred.
4. Tell the victim's personal physician exactly how the injury occurred and describe all symptoms and complains, however small or insignificant they may seem at the time.
5. Get receipts for all expenses relating to the accident.
6. Consult a lawyer, a social worker, your local ombudsman office, and call the Abuse Hotline at 800-962-2873.

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